Today I had a text from the mum of one of my clients that I wanted to share. We get these more than we realise and they mean a lot more than I think those who send it realise.
Just thought I’d let you know how much better my son is today. I met him for coffee before he went off to see his friends at the football club. We had a (nearly) normal conversation, so whatever you’re doing it’s working well! He’d had a shave and asked for skimmed milk ( instead of cream) in his coffee and checked his change. He recognises he’s not well enough to work and has bought a few sweets for the young boys.
All of us PAs work hard to make a difference and to many the differences seem small but if you asked the client or the family members they are bigger than they seem.