Today I headed home with a warm fuzzy feeling inside of me after a day that seemed very difficult.
I supported my client with a visit to see their family, something that has not been possible whist they have been fighting their demons. The client was extremely nervous and stressed, which was difficult for me to see as this only makes it worse for them both mentally and physically. We met with certain people before the visit, made the plans to be at the right place and the right time and then I spent almost 2 hours watching this nervous and anxious person flourish and shine. This person who has been fighting their own battles, and has plenty more of them to come, was able to use my support to get themselves to the place they wanted to be – with their family. It may only have been for 2 hours and it will be a difficult road going forward but we all know the power of being with those that you love the most.
I would not be truthful if I said that it wasn’t emotionally draining, I invest myself in to my clients, and the first 10 minutes after the visit I felt it but then I was suddenly filled with immense satisfaction that I had made an impact on that client. I had, within a small period of time, built up a trusting relationship where I was able to have been there to support them and for that I gain great satisfaction. I may not have been the reason they went or the reason it went so smoothly but I was part of the reason and for me that means a lot.
Would it be too cheesy to say that I love my job? Would it be a lie to say everyday is like this? Maybe but days like these just enthuse me and makes me love the work we do as a company.